After 8 days in the service dept. appears they possibly fixed the problem. Here's what's written up on the service invoice: "customer states vibration and clatter noise coming from in first gear on takeoff. Cause: vibration caused by driveline angle. techline case #4234075 and TSB#10-01-020-1. Ordered parts and started to perform TSB but vehicle already had updated parts" Here are the corrective actions taken per invoice which are different from what the TSB calls for - "removed drive driveshaft from another vehicle and installed in cust's w/shims, tried 2 shims and vibration was worse, removed heat shield- vibration still there, removed shims and rotated center support-vibration worse. tried w/1 shim and center support upside-down still hits shield. rotated center support to original position without shims centered supp bolts holes and hand torqued bolts - test drove and vibration was gone. installed drive shaft back into new veh. - drove customer vehicle total 42 miles" I won't be not totally convinced it's truly fixed until I clock several hundred miles on the car.
Here's yet another problem, again with the power tilt steering - I start up the car Monday to drop the car off for the vibration and clatter noise coming from driveshaft/transmission. I quickly noticed the tilt steering is broke again for the 4th time. So in addition to the vibration and clatter noise coming from driveshaft/transmission the steering tilt goes out again. So the fix for this, so I'm told again, is that a new updated module cable was installed.
I bought this car in June and since June 2010 to December 2010, I've had this car in 4 times for tilt steering being broke. 1st time - they reset tilt module (4days). 2nd time - they replaced module cable with an updated version (5 days). 3rd time - they replaced steering column and module cable (5 days). 4th time - they replaced module cable with yet another updated version (8 days). Nevertheless, at this time I have little confidence the tilt steering is truly corrected/fixed. Aware of the Georgia's lemon law (three repair attempts for the same defect) I have registered this same repeat problem with GA consumer affairs office. I also contacted Hyundai USA consumer affairs and case #4233959 was raised. I was told that Hyundai regional division office would be contacting me in 5 business days. Well its now 7 business days and I've yet to hear from Hyundai's regional division office. The next step for me is to submit a "final repair opportunity notice" to Hyundai.
Here's a summary of my 2010 Genesis 4.6 fault history; in less than 6 months: 4x failures with tilt steering, 1x driver seat sever noise when adjusting backwards- replaced seat rail, 2x reported problem with driveshaft/transmission noise - 1st time service department could not replicate reported problem. 2nd time a different corrective action than what is called for in TSB# TSB#10-01-020-1 was applied since my car already had the updated parts as called for in TSB.
Whoa!!! This is my 2nd Hyundai car. No problems what so ever with my 2006 Azera (46K miles), but wanted a SUV so I traded it for 2007 4runner which has been flawless. Then in 2010 I traded my wife's 2007 (problem free) Acura RDX for the 2010 Genesis. I'm still holding out hope I haven't been burned in my decision in getting a Genesis.... ???
I'll keep you posted.