Roadside Assistance Card

ctrcbob · Jul 13, 2009

1. In todays mail, I received a Hyundai Genesis Roadside Assistance Card. Nice touch. I've never had a problem on the road with the Genesis, and I've already taken two long trips with it, but I will keep the card handy, otherwise I'd have to thumb through the manuals to find the Roadside Assistance phone numbers if I ever needed it.

2. I also notice that they mention the ExperienceGenesis.com site and although I have not signed on to it, says that if I do sign on to it, I will get a "Full Range Of Online Benefits". Question is, has anyone from this group signed on to that website, and if so, WHAT ARE THE BENEFITS?

MattG · Jul 13, 2009

Sadly, as I don't own mine yet, I can't take the plunge and say exactly.

I do know that a complete service history (anything done through the dealerships) is supposed to be part of it, but I'm not sure about anything else.

I'm curious to get the rundown myself!

dataguy · Jul 13, 2009

ctrcbob said:
1. In todays mail, I received a Hyundai Genesis Roadside Assistance Card. Nice touch. I've never had a problem on the road with the Genesis, and I've already taken two long trips with it, but I will keep the card handy, otherwise I'd have to thumb through the manuals to find the Roadside Assistance phone numbers if I ever needed it.

That's good news, since they had to remove the window sticker with the roadside assistance number when they tinted my windows. Although I probably should program the number in all of my phones, it'll be nice to have the card in my wallet.

Richard Ft. Lauderdale · Jul 13, 2009

I signed on to the official web site quite some time ago. I am not aware of any benefits. Supposedly they will email you when you need your next oil change or service.

As mentioned by dataguy, the roadside service phone number is on a little sticker on the driver's side rear window.

Mark_888 · Jul 13, 2009

Several people on this forum have tried to use the roadside assistance service (outsurced by Hyundai to another firm) and have had miserable results.

It is probably outsourced to the same firm that I used several years ago when I had a flat tire in my rental car (it was one of the majors, but don't remember which one), and it was useless. After waiting about 2 hours and calling back several times, I finally changed the tire myself.

I believe that the roadside assistance number is located somewhere in the owners manual packet included with the car, in case you removed the window sticker (like I did for my tint job). But don't count on them showing up.

crupp · Jul 14, 2009

Got mine yesterday. Between the Card and the plate they may have been able to focus there efforts on some of the more mechanical issues that people speak of. But, none the less a nice gesture.

dataguy · Jul 15, 2009

More pictures of the roadside package

moose66 · Jul 15, 2009

Thanks for posting pics!

Roadside Assistance Card

ctrcbob

CTRC, USN Ret.

MattG

Getting familiar with the group...

dataguy

Been here awhile...

Richard Ft. Lauderdale

Registered Member

Mark_888

Registered Member

crupp

Been here awhile...

dataguy

Been here awhile...

moose66

Been here awhile...

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